FAQs

While Keeper of the Well Massage Health and Wellness doesn’t bill insurance directly, we provide detailed receipts and treatment summaries. Many clients successfully submit these for reimbursement. If you’re comparing massage places in Louisville, KY and surrounding areas, our team makes it easy to get the documentation you need while still enjoying the benefits of a personalized wellness massage in Louisville, KY.

We require a 24-hour notice for cancellations. Our appointment reminders allow you to cancel easily by phone, text, or email. Like other trusted massage places, Keeper of the Well Massage Health and Wellness enforces this policy so our therapists can serve all clients fairly. Whether you’re here for a wellness massage in Louisville, KY or ongoing care, timely communication ensures the best experience.

Absolutely. We follow strict sanitation protocols at Keeper of the Well Massage Health and Wellness, including fresh linens for every session, disinfected equipment, and thorough room cleaning. Many clients compare us to other massage places and choose us because of our spotless, professional environment. Our dedication ensures your wellness massage in Louisville, KY is both relaxing and safe.

During your first appointment, you’ll complete a health intake form, discuss your preferences with a licensed therapist, and receive a customized session. Arriving 15 minutes early helps you relax and get the most out of your visit. Keeper of the Well Massage Health and Wellness specializes in tailoring wellness massage treatments, making us one of the go-to massage places in Louisville, KY for personalized care.

Yes! We offer specialized prenatal massage after the first trimester. Our therapists are trained in safe positioning and techniques designed for expectant mothers. Many women searching for safe massage places in Louisville, KY during pregnancy choose Keeper of the Well Massage Health and Wellness for compassionate, professional care. A prenatal massage can help reduce stress, ease discomfort, and promote relaxation during this special time.

Communication is key. Please speak up at any point during your session—our therapists are trained to adjust pressure for your comfort. At Keeper of the Well Massage Health and Wellness, we believe every wellness massage in Louisville, KY should be customized to your needs. Unlike some massage places, our team encourages open feedback so you always leave feeling your best.

Yes! Gift cards make wonderful gifts for any occasion or thoughtful thank-you gestures. You can purchase them at the front desk, and they’re valid for one year from the purchase date. Gift cards may be used for any of our services, from relaxing wellness massage sessions to specialized treatments. Many people compare massage places in Louisville, KY when shopping for gifts, but Keeper of the Well Massage Health and Wellness offers both flexibility and personalized care that make our gift cards extra meaningful.